Dr Brandon Head

Patient Data Privacy

1. Purpose
   • This Privacy Statement explains how we use, share, and process your personal information in compliance with the Protection of Personal Information (POPI) Act of South Africa.
2. Definitions
   • “The Practice” refers to the medical practice of Dr. Brandon Head (1456199), 1 Kikuyu road, Sunninghill, 2191
   • “You/Your” refers to the patient and any dependents
   • “Personal Information” includes details about your identity, health, and other sensitive information
   • “Processing” refers to collecting, recording, storing, updating, and removing personal information
   • “Competent Person” means anyone legally authorised to consent on behalf of a patient or dependent
3. Processing and Disclosure of Information
   • The Practice will keep your personal information confidential
   • We will ensure your information is accurate and up-to-date
   • You have the right to object to the processing of your personal information
   • Your acceptance of these terms is necessary for us to provide medical treatment and care
   • If you are consenting for a minor, you confirm you are authorised to do so
4. Your Consent and Acceptance
   • We will process your personal information for healthcare services, administrative purposes, claim submissions, and as required by law
   • We may share your information with healthcare providers, medical schemes, and other third parties as necessary
   • You have the right to ask us to update, correct, or delete your personal information unless the law requires us to keep it
5. 5. Your Rights
   • You can request to update, correct, or delete your personal information
   • We will comply with relevant laws, including the Medical Schemes Act, Consumer Protection Act, POPI Act, and others
6. Access to Information
   • You have the right to access information held by the Practice under the Promotion of Access to Information Act (PAIA) and the POPI Act
   • We will take reasonable steps to confirm your identity before providing information
7. Complaints
   • If you believe your personal information has been misused, you have the right to lodge a complaint with the Information Regulator, we do encourage you to first address any complaints with the practice